垃圾邮件和诈骗电话到你的手机

在本周二的科技节目中, 罗兰卡特与约翰马赫谈论垃圾邮件和诈骗电话到你的手机. 他解释了诈骗者如何利用电话获取受害者的敏感信息, 然后, 他谈到了保护自己的方法.

约翰·马赫: 欢迎来到乐博捕鱼app下载的Tech Tuesday, a managed services and security provider in 朴茨茅斯, 新汉普郡. 我是约翰·马赫. 今天和我一起主持节目的是乐博捕鱼app下载的罗兰·卡特. 欢迎罗兰.

罗兰·卡特: 嗨,约翰. 很高兴和你聊天.

垃圾邮件与手机电话的关系是什么?

约翰: 你也. 所以，罗兰，今天我们要讨论的是专门打给你手机的垃圾邮件或诈骗电话. 我听说过垃圾邮件. It’s those unwanted emails that you get that you didn’t ask for. 也许他们甚至试图欺骗你，让你点击一个链接，下载一个病毒到你的电脑或类似的东西. But what is spam as it relates to a cell phone call?

罗兰: 是的. 所以，用手机发送垃圾邮件通常是骗子试图让你做同样的事情, 但他们不能让你点击什么. 那么你能给他们提供什么信息呢? 通常是这样的, 嘿, 我从国税局打电话来是想告诉你，你欠了税，但国税局不会因此而传唤你. 但是打电话的人会试图问你一个社会乐博捕鱼app下载号码, 你的出生日期, 任何可能帮助他们进入银行账户或你的网上银行或信用卡的东西, 类似这样的事情.

他们真的在想办法从你的一些账户里取钱. 所以他们实际上是在欺骗你，让你远离这些东西，并试图以某种方式将其转移到其他地方. 所以他们可能会假装是国税局, they might call pretending to be Microsoft and saying, 嘿, 我们发现你的电脑有问题. And they’re now trying to see if they can remote on your computer, have you download some software and all of a sudden it’s a paid service. And this is how they’re collecting that cash from you.

滥发电邮/诈骗电话的目的是什么?

约翰: 正确的. 绝对. 调用者最终想要的是什么? 他们想从中得到什么?

罗兰: Ultimately, they’re hoping to get you to give them a credit card number. If they can get that, they’re going to start getting some money from you. I’ve heard of people getting scammed out of Venmo, even. 他们会找到你的手机号码. 他们会给你打电话. 他们能够获取一些信息，然后突然之间，他们就进入了你的Venmo账户. It’s easy to pull money out of that or send it to someone else. So ultimately it’s really focused on “give me some money”.

垃圾邮件发送者/诈骗者会攻击某些人吗?

约翰: 正确的. 绝对. 它们捕食特定的人吗? 就像我知道我和我的母亲和岳父住在一个房子里，他们比我大，他们就像这样被虐待. 事实上, 他们处理的是一个骗局，就像你提到的，有人打电话说他们来自微软. I don’t know if they said they were from Microsoft, but they definitely called and talked to my father-in-law and said, “oh, there’s a problem on your computer and I need you to log onto your computer.果然, 就像你说的, 他最后给了他们一个信用卡号码，他们向他收取了几百美元来修理他的电脑，但实际上电脑并没有修好, 诸如此类的事情. Do they prey on older people and people like that, who might be more susceptible to something like that?

罗兰: 是的,肯定. 所以如果人们年龄稍大一点，那些不太懂科技的人，他们可能会有电脑. 他们可能会用它来浏览Facebook或连接到他们的账户来支付账单, 类似这样的事情.

But you generally would like to hope that people are good. If someone’s calling you to say something’s wrong, 或者跟你谈论一个问题, you’re hoping that you’re actually getting to resolve it. But in most cases you really don’t receive phone calls about these things. So, it’s important to try to find ways to protect yourself.

微软不会打电话告诉你, 你的电脑出问题了, 国税局不会给你打电话的. You’re probably really not going 得到一个 call from your bank, 除非他们只是打电话来说一声, “嘿, 我们注意到一些欺诈指控.如果你成为了骗局的受害者，也许你会接到银行的电话. 也许你该接个电话. 但这绝对是他们想让一部分人去做的, 但是他们给每个人打电话. 我经常接到电话. 约翰，我相信你也会接到一些电话.

诈骗/滥发电话的来电显示

约翰: 绝对. 事实上, 当有很多这样的电话打来的时候, I see that the caller ID will just say like a town name. It’ll say Springfield, Massachusetts, or something like that. 几乎总是当来电显示只有一个城镇名和一个州时，这就是其中之一.

罗兰: 是的. Some of them are starting to come up labeled as spam. 移动通信公司认为，该号码是垃圾电话或该号码组是诈骗电话. So they’re starting to actually say, “嘿, this is spam as the caller ID.” But we’re not quite there with figuring out all of them. So there are things we need to work on or help ourselves stay safe.

Why Are People Getting So Many Scam/垃圾邮件 Calls?

约翰: 正确的. Why am I getting so many calls like that though? It just seems like every single day I’m getting calls like this. 越来越糟了吗??

罗兰: 情况肯定越来越糟了. 我认为疫情与我们接到电话的频率有很大关系. 我们开始接到更多的电话, 至少在我的房子里，在我的手机里，当流行病蔓延的时候. 也许不是在第一个月左右, 但没过多久，他们就意识到很多人都在家工作，可能更容易拿起手机, 那些真的开始通过更多.

如何处理滥发邮件/诈骗电话?

约翰: 我能做些什么吗? 我知道, 我把我的手机放在了不允许打电话的名单上, but that doesn’t really seem to help all that much if at all. 还有什么可以做的吗?

罗兰: So the do not call list is really for legitimate telemarketers. 他们实际上是在看名单，然后说:“好吧，我们今天不打电话给约翰.但除此之外, 你可以在安卓或i电话上下载一些应用程序. 其中一个特别的名字叫Hiya. As an example, this application will install to your phone. 你告诉它你想让它做什么.

你可以选择一些特定的选项. 你可以选择一个非常乐博捕鱼app下载的选项，该应用程序基本上会阻止任何电话进入你的手机，除非他们在你的联系人列表中. 打电话的人会收到一个语音信箱的问候语, “嘿, 你已经封锁了. 请留下你的姓名和信息.”,然后 that gets passed on to you as the cell phone owner. And you can determine if you want to allow the call to come in, if you just want it to go to actual voicemail.

所以有一些很好的保护措施, 只是为了剔除那些你不想接的电话希望能让你在接电话时感觉更舒服一些.

Using an App to Reduce 垃圾邮件 Without Missing Important Calls

约翰: 像你说的,我们很多人都在家工作，我们可能会接到同事、老板或类似的电话. 如果我在手机上安装了这样的应用程序，我不会错过一些重要的电话吗?

罗兰: 所以，像这样的应用程序的希望是，你确实有一个更新的联系人列表. The important people in your life or the doctor’s office, or anyone else you most likely have that in your contacts anyway. 所以这之外的任何东西, 也许你确实需要仔细检查一下, 如果他们打电话给你, they can leave that message for the service and pass it over to you. 所以你现在可以做出决定了.

And depending on the application you get, it will do that in real time. 所以电话会进来，接听服务会先过来，然后把电话转给你. 就在那个电话里, 你可以按下按钮说, 是的, pass it through or block it or have it just go right to voicemail.

约翰: That kind of sounds like the old collect call thing that we used to do, 你可以，是的, 叫人收集, 你会让接线员过来说, “嘿, 你接到某某人打来的对方付费电话. 你愿意接受吗?你说可以. 然后连接到你. 这有点类似.

罗兰: 绝对. 这很像. I know I used to use that service to call home when I was in high school. You do the really quick, hi mom, come pick me up. 这是问候.

约翰: So you could avoid having 得到一个ny charges on the phone that way.

罗兰: 完全.

约翰: 是的. 这就是玩弄体制的方法.

罗兰: 是的.

人们应该如何处理垃圾邮件/诈骗电话?

约翰: 对,对. 那教育只针对人呢, 我的意思是, obviously that’s great if you do download an app like Hiya. Make sure you try to put all of the people that you know that might call you, 你的手机里会有你工作上的朋友之类的东西，这样他们的电话就会直接打给你. But in the event that you don’t have that person in your call list, they might get a little greeting 然后 have to get passed through to you. But it’s probably only once in a while that that might happen, that you might not have somebody in your contact list. 这看起来没什么问题.

But as far as education on the spam or scam sort of issues, what can be done to teach people how to handle these sort of scammer calls? And what should people do, should they just hang up? And then if it’s somebody pretending to be their bank, hang up 然后 look up the bank’s phone number and call the bank and say, “嘿, 我刚接到一个电话. 这是你?” Is that the kind of thing that people should do?

罗兰: 是的. There’s a couple of different ways to go about this. I know in the business we’re in we’re focused on keeping our clients safe. If we have any question about something we’ll usually say, “Okay, 是的. Tell me what’s going on, but I’m going to give you a call back.”,然后, 我们核实了我们档案里的号码以确保这确实是我们的客户说他们需要帮助.

你也可以这么做. 如果他们不在你的联系人名单中，而你接到了一个关于某事的电话, 你可以继续说, “嘿, 我正忙着呢, 我再打给你.” Take down the number in case it is legitimate, but look at who it is. 查一下这个组织是谁, 做一个快速的谷歌搜索，打电话给总机号码，说你想要完成什么.

And they might even be knowledgeable enough to say, “哦是的, 我们遇到了一些问题，有人假装我们”，并提供了一些解决方案. 在这种情况下，如果你没有这种时间，就问问题. 如果有人给你打电话，问一些你认为相关的问题. Don’t just immediately hand over your information, 认真研究那些你认为只有你自己知道的信息，也许那家银行也有这些信息. If they’re asking you for your full social security number, 这可能是个危险信号, 因为他们应该有你的社会乐博捕鱼app下载号码的文件，应该只让你核实最后四个，他们应该有很多你的信息已经在文件中，他们可以帮助提供给你，让你感到更乐博捕鱼app下载.

今天联系你们

约翰: 正确的. 绝对. 好吧. 这真是个好建议. Roland, thanks again for speaking with me today.

罗兰: 太棒了. 谢谢你,约翰.

约翰: And for more information, you can visit the 乐博捕鱼app下载 website at pcgit.或拨打(603)431-4121.